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Last chance to register for the Microsoft Business Applications Summit

We can’t wait for the Microsoft Business Applications Summit this year and its almost here! Coming to Atlanta, Georgia June 10 11,this is your chance to get hands-on withyour favorite tools,get...

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New! Dynamics 365 Virtual Agent for Customer Service is available for preview

It is with great pleasure that we’re announcing availability of the public preview of Dynamics 365 Virtual Agent for Customer Service. Virtual Agent for Customer Service is the latest Dynamics 365...

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The benefit of bots: Dynamics 365 Virtual Agent for Customer Service overview

Dynamics 365 Virtual Agent for Customer Service is an exciting new offering that empowers customer support teams to create powerful bots using a guided, no-code graphical interfacewithout the need for...

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Dynamics 365 & Power Platform timeline for the 2019 release wave 2

April 2019 marked a significant milestone for Dynamics 365. Our customers are now on the latest in-market version of Dynamics 365 and weve modernized how updates are delivered to our users. Today, I...

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Lifecycle Services – May 2019 (Release 2) Release Notes

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS May 2019 (Release 2) release. Update tiles improvement The LCS update...

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How to change advanced settings for the Schedule Assistant

There are advanced settings in the filter control that allow you to change the behavior of the Schedule Assistant. Options include: Real Time Mode Allow Overlapping (Ignore Proposed Bookings)...

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How to ignore travel time when searching for resource availability

The Schedule Assistant in Universal Resource Scheduling has an option to “Ignore Travel Time” when searching for availability. This option allows you to search for a resource within a certain radius,...

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New Business Central apps in May 2019

In May, Dynamics 365 Business Central partners published 33 new apps on AppSource. The following apps were added in May 2019: Clever Handheld for Warehousing by Clever Dynamics Oozes simplicity and...

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New flexible service updates for Dynamics 365 for Finance and Operations

Welcome to the world of One Version, where we’ve modernized the service updates for Dynamics 365 for Finance and Operations. With One Version, all customers benefit from being on the same version with...

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May release of Dynamics 365 Guides improves anchoring (alignment) process

Applies to: Dynamics 365 Guides (build 103.1905.31001.0) This month, were pleased to release an improved anchoring (alignment) experience in Dynamics 365 Guides. Whats new in this release The PC app...

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Watch live: Microsoft Business Applications Summit opening keynote

Cant make it to Microsoft Business Applications Summit this year? Dont worry, weve got you covered you can livestream the opening keynote live from Atlanta, Georgia June 10 at 8:30 a.m. EDT. Watch as...

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Create amazing patient experiences by leveraging the retail playbook

The need to revolutionize the delivery of patient care has never been greater than it is right now. To remain profitable and relevant, healthcare providers have no choice but to rapidly evolve. The...

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Dynamics 365 Customer Insights – June 2019 release notes

The Dynamics 365 Customer Insights team is happy to announce the availability of our June release. NEW FEATURES Power BI connector gets a data experience Improvements to the Dynamics Customer Card...

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Dynamics 365 for Retail webinars

We know that applications and services can sometimes change at a fast rate, and that it can be hard for consumers to keep abreast of all the latest changes. To help you stay current, the Microsoft...

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Dynamics 365 Customer Insights – June 2019 release notes

The Dynamics 365 Customer Insights team is happy to announce the availability of our June release. NEW FEATURES Power BI connector gets a data experience Improvements to the Dynamics Customer Card...

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How to sort results by total available time when searching for resource...

When using the Schedule Assistant to look for available resources to schedule a work order or fulfill a requirement, you can sort the resources displayed to find the best matching resource. Out of the...

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Dynamics 365 Customer Insights at Microsoft Business Applications Summit

Are you attending Microsoft Business Applications Summit in Atlanta next week? Check our sessions to get a deep dive on Customer Insights and see demos of upcoming new experiences. Dynamics 365 AI:...

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Release Notes for Project Service Automation Update Release 8

Applies to: Project Service Automation for Dynamics 365 Were pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes some important...

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Release Notes for Project Service Automation Update Release 16

Applies to: Project Service Automation for Dynamics 365 Were pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes bug fixes. This...

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Announcing new features, growing demand for Dynamics 365 and Power Platform

2019 release wave 2 plan, AI Builder, updated AI capabilities, and a new look for Power BI, PowerApps Portals, and enhancements for Microsoft Flow all coming this year. Today, I had the opportunity to...

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