Lifecycle Services – June 2019 (Release 1) release notes
The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS June 2019 (Release 1) release. Update applied as part of Microsoft...
View ArticleISV updates at Microsoft Business Applications Summit
Today we presented a few updates for ISVs at the Microsoft Business Applications Summit, an event focused on diving deep into Dynamics 365 and the Power Platform, including a roadmap and preview of...
View ArticleEnhancements and bug fixes in Universal Resource Scheduling (URS) version...
Applies to Universal Resource Scheduling solution (version 2.4.12.xx), Field Service application (version 7.5.10.xx), and Project Service Automation application (version 2.4.13.xx) on Dynamics 365...
View ArticleEnhancements and bug fixes in Universal Resource Scheduling (URS) version...
Applies to Universal Resource Scheduling solution (version 3.8.0.xx), Field Service application (version 8.8.0.xx), and Project Service Automation application (version 3.8.0.xx) on Dynamics 365 version...
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Understanding how views work on Schedule Assistant
Have you ever wondered, when you are using Universal Resource Scheduling to schedule your requirements or work orders and are searching for a requirement, which view the Schedule Assistant displays...
View ArticleRelease Notes for Field Service Version 7.5.10.235
Applies to: Field Service version 7.5.10.235 on Dynamics 365 for Customer Engagement version 9.xVisit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how...
View ArticleRelease Notes for Field Service Version 8.8.8.88
Applies to: Field Service version 8.8.8.88 on Dynamics 365 for Customer Engagement version 9.xVisit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to...
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How a leading logistics company navigated the shift to relationship selling
A recent survey of over 200 B2B sales leaders conducted by Heinz Marketing and Microsoft, sheds light on the accelerating shift to relationship selling models across a wide variety of organizations....
View ArticleRelease Notes for Field Service Version 8.8.0.88
Applies to: Field Service version 8.8.0.88 on Dynamics 365 for Customer Engagement version 9.xVisit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to...
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The Dynamics 365 for Marketing June 2019 update is now available
The June 2019 update of Dynamics 365 for Marketing is released and available for customers to install or update to starting now! This update includes several new complete features, previews of a few...
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New in Dynamics 365 Customer Service Insights: Share workspaces, train AI...
Since our announcement of the General Availability of Customer Service Insightson April 30, 2019, we’ve continued to work hard throughout the month of May to add even more capabilities to the service....
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Watch on-demand sessions from Microsoft Business Applications Summit 2019
The 2019 Microsoft Business Applications Summit is over, but your learning and discovery is just getting started. Event content is now available on demand in the Dynamics 365 Community, giving you the...
View ArticleAnnouncing end-of-life for Project Service legacy versions by February 2020
Continuing toward our goal of having all customers on the latest version of Dynamics 365, today we are announcing the retirement of all legacy versions of Dynamics 365 for Project Service by the end of...
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Automate playbook launch via a business process flow
In today’s world, the job of salespeople is challenging. They are under more pressure than ever to deliver value to sophisticated customers who have a plethora of information at their disposal. On the...
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Storing Common Data Service activity logs outside of Office 365
Activity Logging was introduced in Dynamics 365 version 8 and still exists today within Common Data Service. It’s in addition to the existing auditing capability that has been available in Dynamics 365...
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How Microsoft Dynamics 365 for Field Service impacts the bottom line
A new study by Forrester Consulting calculates the potential return on investment (ROI) for implementing Microsoft Dynamics 365 for Field Service can help organizations realize benefits of $1.8M over...
View ArticleRetail webinar for June
The monthly Retail webinar held on June 6 was filled with some great content and attended by over 80 participants from around the globe.We started with a demo of extensibility enhancements during which...
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Essential tools to create a better workplace – Microsoft at SHRM 2019
This week, Microsoft will be at the SHRM 2019 Annual Conference and Exposition to share best practices on how to unlock talent success, connect to collaborate, and drive culture change. The event...
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June release of Dynamics 365 Remote Assist adds small UI and other improvements
Applies to: Dynamics 365 Remote Assist (version 2.02)In the June release, we updated our User Interface framework to make it faster to make updates and release new features. You may notice some small...
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Lifecycle Services – June 2019 (Release 2) release notes
The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (June 2019, release 2).Prevent overlapping service requests against the...
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