Weekly Webinars for the Business Applications Community for September 2019!
Didn’t you wish there was some expert that would just explain how to use Dynamics 365 and Power Platform technologies?Purvin Patel brings his firehose of information to the community every Monday at...
View ArticleHow to organize successful modern events with ease
In an era of increasingly sophisticated digital tactics, one question that is often raised is, Are events still relevant?Clearly the answer is yes for many companies. According to research by...
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Microsoft PowerApps | Unified Interface | 2019 Release Wave 2 Overview
Unified Interface: Whats available in the 2019 release wave 2?We would like to highlight some of the latest enhancements to Unified Interface in the recent update to Microsoft PowerApps. These features...
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Device Readings (visualizations) with Field Service & IoT is now available in...
We are excited to announce the preview availability of Device Readings, a new experience that provides compelling visualizations in Connected Field Service (CFS) by leveraging the power of IoT.Field...
View ArticleWeb Services and Multiple Production Environments with Dynamics 365 Business...
The 2019 Wave 2 release of Business Central Online in October introduces the ability to create multiple production environments for each Azure Active Directory tenant. This provides companies with...
View ArticleBest practices when planning to use customer service bots
Using best practices when onboarding a customer service bot is critical for the long-term success of your bot. In this blog, Im going to cover some key processes you should consider adopting. These are...
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Latest update of Dynamics 365 Guides adds accessibility improvements, support...
Applies to: Dynamics 365 Guides (app version 104.1908.24001 and solution version 104.1908.0.117)The Dynamics 365 Guides team is pleased to announce the latest update, which includes the following...
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Service scheduling in Dynamics 365 for Customer Service
What is service scheduling?Service scheduling allows organizations to schedule service appointments with their customers such as post-sales, customer service, product demos etc.Imagine the following...
View ArticleUpdate to TLS 1.2 or later in Dynamics 365 Business Central in 2019 release...
In 2019 release wave 2, the Dynamics 365 Business Central team has focused on making sure that the entire product stack uses best-in-class encryption. As a result, we discontinue the support for...
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How data, analytics, and insights can improve customer service
What issues are your customers facing? What obstacles do customers encounter in their quest for support? How can the process improve to create a delightful customer experience and increase...
View ArticleMicrosoft-managed Sandbox Tier-1 (Develop and Test – Single-box) environment...
On a weekly basis, Microsoft may apply needed critical or security updates to the Microsoft operating system or infrastructure on Microsoft-managed Dynamics 365 Finance and Operations Sandbox Tier-1...
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September update of Dynamics 365 Remote Assist improves Snapshot feature and...
Applies to: Dynamics 365 Remote Assist (version 2.05)The Dynamics 365 Remote Assist team is pleased to announce the September 2019 update, which includes an improved Snapshot feature and improved...
View ArticleCryptography Management in Dynamics 365 Business Central
INTRODUCTIONAs we turn code into components in the System Application layer, were putting considerable effort into standardizing how we handle sensitive data. Together with changes in Secret...
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Business Central 2019 Release Wave 2 Preview
We are pleased to announce the availability of the Dynamics 365 Business Central 2019 release wave 2 preview. The 2019 release wave 2 update for Dynamics 365 Business Central is coming in October. To...
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Dynamics 365 Customer Insights – September 2019 release notes
The Dynamics 365 Customer Insights team is happy to announce new updates made available in the last month!NEW FEATURESTriggers now available in Microsoft FlowBetter performance for our connector in...
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September 2019 update for Dynamics 365 for Marketing is available now
The September 2019 update of Dynamics 365 for Marketing is available now! As usual, this release provides many performance improvements, reliability improvements, and bug fixes. For instances running...
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9 tips to maximize your screen real estate on the schedule board
The schedule board is the primary work space for dispatchers, and every pixel of real estate is essential for maximum productivity. Depending on your monitor, opening the schedule board may initially...
View ArticleRecap of Retail webinar for August
The monthly Retail webinar for August was held on the 1st of August and was loaded with exciting content. We covered lots of features, some of which are releasing soon while others are in the early...
View ArticleReduce timeouts for cascading transactions
Have you ever tried to assign an account to a new owner only to have the system lock up and timeout because you have too many child records in the cascading transaction set? A new feature is available...
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Lifecycle Services – September 2019 (Release 1) release notes
The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (September 2019, release 1).Show active issues during incident...
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