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Release Notes for Project Service Automation Update Release 11

Were pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes some important improvements to quality, performance, and usability.This...

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Showcasing new business opportunities with the Microsoft Automotive Accelerator

Starting next week at IAA – New Mobility World, Microsoft will join 1000+ exhibitors and 250,000 visitors from approximately 39 countries to exhibit and explore immersive technologies, visionary...

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New Tools for Data Classification in Dynamics 365 Business Central

INTRODUCTIONWhen the General Data Protection Regulation was introduced in the European Union in 2016, it became important that businesses can classify and protect data, whether they are based in the...

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Scheduling versus dispatching – Universal Resource Scheduling

Depending on your organization, you might create bookings and want them to immediately appear on your field technicians mobile devices. But what if you want to plan the whole day and have new bookings...

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Announcing the timeline to move to Unified Interface

Over the last two years, our customers have been experiencing the benefits of the new user interface client for Dynamics 365 Sales, Customer Service, Project Service, Field Service, and Marketing. Many...

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Enhancements and Bug Fixes for Field Service Version 8.8.3.533

Applies to: Field Service version 8.8.3.533 on Dynamics 365 for Customer Engagement version 9.xVisit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to...

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How leading companies use CRM to power personalization

Organizations must tailor consumer experiences to the individual needs and desires of current and prospective customers. Personalizing the customer journey, however, can be time intensive and...

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Enhancements and Bug Fixes for Field Service Version 7.5.13.73

Applies to: Field Service version 7.5.13.73 on Dynamics 365 for Customer Engagement version 9.xVisit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to...

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New Business Central apps in August 2019

In August 2019, our partners published 27 new apps for Dynamics 365 Business Central on AppSource. These were new last month:Channel Sales Manager for Magento by Suite Engine, LLCAutomate and sync...

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Introducing the Microsoft Business Applications October Virtual Launch Event

   Were excited about all of the new innovations were rolling out in the October 2019 Microsoft Business Applications release and want to share the highlights with you. Please join us for the Microsoft...

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Bring non-Dynamics 365 data to Customer Service Insights

Did you know that even if you’re using Salesforce, Zendesk, ServiceNow, or any other case management applications, you can also use Customer Service Insights from Dynamics 365 with those apps?Customer...

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Business Central SaaS: The Remote Server Returned An Error (429) when using...

Are you running Jet Reports and are receiving the following message?The remote server returned an error (429)We recommend updating your Jet Reports Extension to the latest version to resolve this...

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Business Central Self-Learning Resource

Are you looking for training resources for Business Central or looking to refresh your knowledge? Below I have accumulated some great self-learning resources for Business Central. We have something for...

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Extension Management in Microsoft Dynamics 365 Business Central

IntroductionAs part of our efforts to refactor and decouple objects in the System Application, and to support the move to AL for ourselves and our partners, it was clear that we needed to create the...

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Using Power Platform Dataflows to extract and process data from Business...

How do you get data out of Business Central so that you can use it in other systems? For example, how can you visualize Business Central data in Power BI or analyze it in Azure Databricks?The main way...

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Five ways companies are transforming marketing

Digital transformation is essential to thriving and growing and in some cases, surviving in nearly every industry in every corner of the world. Making that transformation with minimal internal...

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Retail webinar for September

The monthly Retail webinar for September was held on the 5th of September and showcased various features, some of which are releasing soon and others that are in the early stage of design.We started...

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Business Central icon missing from Home.Dynamics.com

You may have recently run into an issue where the Business Central icon\link was missing from Home.Dynamics.com. A lot of you know that when this happens you can still access your environment through a...

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Using Power Platform Dataflows to extract and process data from Business...

This is the second post in a blog series about how you can use Power Platform Dataflows to get data out of Business Central in a form where it can be accessed by other applications.The first post...

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4 ways sales teams can close deals faster with AI-powered insights

In this two-part series, well explore how AI capabilities in Dynamics 365 Sales Insights helps sales teams sell proactively and managers lead proactively. If youre attending the Gartner CSO & Sales...

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