Dynamics 365 for Finance and Operations – Things to consider when exporting...
I’ve worked on some cases related to Data Management exports to BYOD recently and I thought I would share some observations on things you should consider when exporting data to BYOD. This blog post is...
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Setup for sales tax which should be used when ‘Price include sales tax’ is...
Hello, If you have any issues regarding sales tax (net amount) rounding between Retail store transactions and posted sales invoice voucher transactions, you should check at first Sales tax setup. The...
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PL – Retail – Advance invoices for prepayments in retail
Hello, The hotfix KB 3034468 released for this feature ‘Advance invoices for prepayments in retail ‘. The link to LCS: https://fix.lcs.dynamics.com/issue/results/?q=3034468 This feature is based on the...
View ArticleHow to reset approved expense report document back to draft status in...
How to reset approved expense report document back to draft status in Dynamics 365 for Finance and Operations New functionality is added to provide the ability to reset approved expense report document...
View ArticlePotential issues when installing 8.0.4 on the Tier II sandbox environment
When installing cumulative update on 8.0.4 on Tier II sandbox environment you may experience the error: “The running command stopped because the preference variable “ErrorActionPreference” or common...
View ArticleInspecting a D365FO Meta Data Hotfix Content
In this article, you will find detailed instructions, on how to inspect content of a D365FO meta data hotfix. The article describes a manual approach as well as running PowerShell scripts to extract...
View ArticleExtending the Extended Logon functionality for MPOS and Cloud POS
Included in MPOS and CPOS are two methods for extended logon functionality: logging in by scanning a barcode or by swiping a card with a magnetic stripe reader (MSR). Setup for these are described...
View ArticleRenew Dynamics 365 for Finance and Operations Certificate on Dev Machine
This was a internal request from support team to quickly fix the certificate expire issue. I would like to post it here in case you need it. Please note this should only apply to your Dev VHD, and...
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[AX2012] [Workflow approval via email] Migrate from ACS to SAS – troubleshooting
Latest whitepaper & mobile connector downloading address – https://mbs.microsoft.com/customersource/northamerica/AX/news-events/news/MSDYN_MobileAppsAX When you migrate from ACS to SAS, you only...
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Enhance your Dynamics 365 mixed reality experiences on HoloLens 2
HoloLens 2 is now available, with breakthroughs in hardware design, AI, and mixed reality. Dynamics 365 mixed reality applications take full advantage of these breakthroughs to deliver even more...
View ArticleSmart cities: Innovation, inclusion, and IoT
This week, at Smart City Expoin Barcelonawe're excited to showcase new innovations that will transform Smart City programs worldwide. Smart cities are no longer science fiction. They're here and now...
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Formulas for success with Dynamics 365 and Power Platform
No two organizations are alike, and neither are the solutions needed to achieve meaningful business results. The one common challenge for every organization, however, is the need to unlock the...
View ArticleThe global state of customer service
Customer service is frequently cited as a key brand differentiator. It's no wonder that 90 percent of more than 5,000 respondents in the Global State of Customer Service report agreed that customer...
View ArticleUsing AI to better understand and engage your customers
Artificial intelligence (AI) has been around for some time now. What was once an elusive technology only accessible to those with vast resources and budget is now being democratized and attainable for...
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Microsoft Forms Pro updates help improve customer feedback management
According to the Customers | The Future of B-to-B Customer Experience report by Walker Information Inc, by 2020, analysts predict that customer experience will outpace price and product as a key brand...
View ArticleBuilding a more successful workforce with Dynamics 365 Human Resources
Microsoft delivers solutions that enable businesses to build winning teams and create a workplace where people can succeed. To help ensure we are providing the very best solutions to empower employees,...
View ArticleUpcoming changes to the Cloud Business Applications competency
When an organization consults a Microsoft partner to implement, deploy, or manage a cloud solution like Dynamics 365, they expect to receive world-class service, business acumen, and technical...
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Predictive lead scoring in Dynamics 365 Sales Insights
Almost all sales organizations share the challenge of managing a large number of leads, often coming from multiple sources. Most sales teams struggle to attend to so many leads, and would be better...
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Dynamics 365 Customer Service adds Facebook Messenger capabilities
Starting today, service teams can connect with customers using Facebook Messenger, the latest digital channel for Microsoft Dynamics 365 Customer Service. This new channel is included with our digital...
View ArticleDynamics 365 and Power Platform timeline for the 2020 release wave 1
Key dates for the upcoming release waveAs the business environment rapidly changes, we're dedicated to proactively delivering new capabilities to enable our customers and partners to drive toward...
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